As computers and computer software have become more sophisticated, so have computer viruses, worms, malware and spyware. Despite improvements in anti-virus and anti-malware software, identity thieves and hackers pose a greater threat than ever. They comprise your security and gain access to your sensitive information by remotely installing malicious programs on your computer. In 2014, 317 pieces of “malware”, or malicious software, were sent out to target computers each day! If several members of your household are using social media sites, such as Facebook and Twitter, you’re especially vulnerable to these threats. Some security problems are due to factors out of your control. For example, if a friend’s or business associate’s computer is hacked, this may give hackers access to your e-mail addresses, credit card numbers, home and work addresses and family photos.

Bergen County NJ PC Repair Service

Have any questions? Need a quote for Anti-Virus Services? Call Today!

844-TEKGUY-0 / (862)210-5656

Bob the Tech Guy fights viruses and malware by using software proven to best detect and eliminate security threats. Computer users sometimes feel that their out-of-date anti-virus or anti-malware program is “just fine”. However, a computer can be infected even though its anti-virus or anti-malware program hasn’t detected any threats. This is because evolved viruses, worms or other types of “bad ware” have been developed that outdated security programs can’t detect. A security lapse, whether for days or hours, is enough to compromise your computer’s defenses and potentially affect the entire network. Cyber attacks are appearing in the national news with greater frequency. Remember the Target credit card breach of 2013? Criminals gained access to the credit cards of 40 million customers. And, in 2014, Sony’s systems were compromised, exposing employees’ personal information. These are large-scale examples, but everyday people also are targeted through e-mail viruses and phishing scams designed to steal personal information. If you suspect your computer has a problem or threat resulting from a security breach, please contact Bob the Tech Guy right away. Bob the Tech Guy uses the most up-to-date, sophisticated anti-virus software and other affordable security solutions to make sure you don’t have problems in the future.

Bergen County NJ PC Repair Service

• Diagnosing and troubleshooting your computer.

• Removing all viruses, spyware, rootkits and other malware.

• Repairing operating system issues including boot issues and blue screens.

• Protecting your passwords and sensitive information.

• Optimizing start-up and shutdown.

• Cleaning up menu, quick launch and taskbar shortcuts.

• Cleaning up registry and temporary files.

• Installing critical system updates.

• Testing for proper functionality.

Bergen County NJ PC Repair Service

Bergen County NJ PC Repair Service

So you have a new computer and you’re ready to start using it to its full potential. Let Bob the Tech Guy make sure your computer works right from the get-go! Bob the Tech Guy will update your system, connect your computer to the Web, set up user accounts, and install programs like your Internet security software, your favorite photo editing tool or Microsoft Office. Bob the Tech Guy will listen to your needs and provide a custom setup!

• Physically setting up computer and connecting computer, monitor, keyboard, mouse and speakers.

• Installing critical system updates and set to automatically install future updates.

• Creating user accounts.

• Optimizing start-up and shutdown.

• Cleaning up menu, quick launch and taskbar shortcuts.

• Removing unwanted programs and “trialware” that is pre-loaded.

• Testing network and Internet connectivity on existing network.

• Setting default web browser, homepage and search provider.

• Demonstrating basic functionality and answering any questions you may have.

• Installing and updating Internet security software.

• Installing and configuring software programs and apps (MS Office, Flash Player, Adobe Reader, etc.).

• Setting up email account(s).

• Installing hardware devices (printer, external hard drive, etc.).

• Anything else? Just ask!

Bergen County NJ PC Repair Service

Bergen County NJ PC Repair Service

For millions of residences, the choice to receive internet service is generally between a digital subscriber line or DSL or “Cable.” While cable with broadband technology is generally faster than DSL (as DSL comes in over phone lines), cable can slow quickly due to multiple users accessing the network simultaneously. If proper security is not in place, virtually any computer in your network can view your information. Cable modems are fairly simple to hook up, which is one of the reasons they gained popularity. The telephone line technology related with DSL often requires a longer set-up process. Both DSL and Cable require modems and sometimes in the set-up of either system, residences can run into problems with the speed and the efficiency of their internet service. Bob the Tech Guy is knowledgeable in both DSL and Cable setup and in making sure that your modem is running properly. Bob the Tech Guy will be pleased to discuss internet provider advantages and disadvantages and answering all of your questions about maximizing security and performance.

Home Networking

There are multiple ways in which your residence or small business can take advantage of broadband sharing. While there are software packages that enable multiple computers to share via a “Do It Yourself” approach, Bob the Tech Guy does not recommend that approach due to its limitations. When Bob the Tech Guy is asked to setup a shared internet home office solution he will recommend a wireless router which, dependent on whether you have a DSL or Cable Modem situation, will also insure maximum security for your particular situation. For example, the router must take the number of computers in the household or business into consideration. In determining the best solution for your shared internet situation Bob the Tech Guy will determine the best method for providing the service you need, while maintaining security and performance. Bob the Tech Guy specializes in shared internet home office solutions. He is not only technically savvy to analyze your immediate situation, but also able to understand potential security threats down the road, such as outside systems trying to take advantage of your access point.

Wireless Networking

There has been a dramatic shift in the way residences and small businesses interconnect computers within relatively close areas. It’s not just computer to computer through a central signal any longer, but can include hand-held tablet computers to home entertainment centers or security systems; several computers to printers or copiers or even computers to home lighting or music. The network that allows wireless internet interconnectivity within a local area, or “LAN,” takes advantage of a wireless router or wireless access point. While the wireless interconnectivity technology offers an amazing array of technical solutions to everyday problems, it is not fool-proof and may require expertise in its set-up and trouble-shooting. Sometimes the solution to a wireless problem might be quite simple, such as proper router placement or the use of a more sophisticated antenna in association with your computer, while at other times it may call for the placement of wireless repeaters or manipulation of the channel. Bob the Tech Guy is an expert at solving wireless interconnectivity challenges within your home or small business space.

Bergen County NJ PC Repair Service
Bergen County NJ PC Repair Service

Your computer, like any machine, will run better if it gets regular maintenance and care. It’s similar to when your car needs an oil change, new brakes, or new tires. Your PC will become sluggish over time due to a bloated registry, unnecessary programs, unoptimized storage and annoying pop-ups. Let Bob the Tech Guy get under the hood and delete those pesky temp files, update existing software and remove unwanted programs to keep your computer in tip-top shape. Whether you have a PC or a Mac, Bob the Tech Guy can get your desktop or laptop running like brand-new!

Have you lost your data due to human error or a computer failure? Are you worried that your data on that failed hard drive is gone forever? Don’t worry! Bob the Tech Guy can help you get your important, irreplaceable data back!

• Diagnosing hard drive (internal, external, or removable) containing the data to be recovered.

• Recovering files that were accidentally deleted from a working drive, hidden by minimal use after data loss, or lost because a working drive was reformatted/wiped clean.

• Recovering files lost due to file system corruption or light mechanical errors.

• Recovering files that were deleted and overwritten by continued use of the hard drive.

• Recovering files from a failed or physically damaged drive.

• Recovering files lost due to severe issues with the file system or software.